Responsible Gaming
Introduction
At LeoVegas Online Pokies NZ, we believe that online gaming should be an enjoyable form of entertainment. It's important to remember that pokies and casino games are games of chance – they should never be viewed as a way to earn money or solve financial problems. Play responsibly and only with money you can afford to lose.
Age Verification
Online gaming in New Zealand is only available to players aged 18 years and over. We are committed to preventing underage gambling and verify the age of all players before allowing access to our platform. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money on gaming than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding your gambling from family, friends, or partners
- Borrowing money or getting into debt to fund gambling
- Neglecting work, study, or personal relationships due to gambling
- Feeling anxious or irritable when not able to gamble
- Using gambling to escape from problems or negative emotions
- Unsuccessful attempts to cut down or stop gambling
- Lying about the extent of your gambling activity
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools
LeoVegas provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit into your account
- Loss Limits: Set a limit on how much you're willing to lose over a specified period
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming for a set period
- Account Closure: Close your account completely if you wish to stop playing
You can access these tools at any time in your account settings. We encourage all players to use these features as part of their responsible gaming practice.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
New Zealand
- Problem Gambling Foundation
Phone: 0800 664 262 (free call)
Website: www.problemgambling.nz
Provides confidential support and counselling services - Gamblers Anonymous NZ
Website: www.gamblersanonymous.org.nz
Peer support meetings and recovery program
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Call to Action
If you think you may have a problem with gambling, please seek help today. Problem gambling can have serious consequences for your mental health, finances, and relationships. Support is available, and reaching out is a sign of strength, not weakness.
Remember: You are not alone, and recovery is possible. Contact the Problem Gambling Foundation on 0800 664 262 for free, confidential support.
Last updated: 2026. This information is provided in the interests of responsible gaming. LeoVegas is committed to creating a safe and enjoyable gaming environment for all players.